Returns & Refunds

We want you to be satisfied with your purchase. If there’s an issue, contact us as soon as possible and we’ll work with you to resolve it.

Eligibility

• Returns are accepted for damaged, incorrect, or defective items.
• Items must be unused, in original packaging, and in resellable condition where applicable.
• Some products (e.g., opened supplements, personal care items) may not be eligible for return for hygiene/safety reasons.

Timeframe

Please report issues within 48 hours of delivery. This helps us resolve problems quickly.

How to Request a Return

1. Contact us with your order ID and a short description of the issue.
2. Include clear photos of the item (and packaging) if it arrived damaged or incorrect.
3. We will confirm return instructions or arrange a resolution.

Refunds / Replacements

Depending on the situation, we may offer a replacement, partial refund, or full refund. If a return is approved, we’ll explain the next steps and timelines clearly.